Frequently Asked Questions
Whether you’re curious about our crystals, candles, or care tips, we’ve gathered everything you need to know in one place. Explore our FAQs and discover how to get the most out of your Crystal Shop Canada experience.
Crystals FAQs
Yes, we carefully source our crystals from trusted suppliers who value ethical and sustainable practices.
Trust your intuition — many people feel naturally drawn to the crystal they need most. You can also explore our descriptions to find stones that align with your intentions.
Yes, cleansing helps reset their energy. You can do this by placing them under moonlight, using sage, or resting them on a selenite plate.
All of our crystals are natural. Some may be polished or shaped to highlight their beauty, but their energy remains authentic.
Crystals are believed to hold vibrational properties that may support mindfulness, focus, and emotional balance. While results vary, many people find comfort and positivity in their presence.
Scented Candles FAQs
Our candles are hand-poured with premium fragrance oils and eco-friendly wax, ensuring a clean and long-lasting burn.
Burn time depends on the size, but on average our candles last between 30 to 60 hours when burned properly.
Yes, absolutely. We use non-toxic, high-quality ingredients that are safe for home use. Always remember to follow candle safety tips.
Some of our special collection candles are infused with crystals for extra beauty and energy. These are safe to keep once the wax melts.
Trim the wick to 1/4 inch before each use and allow the wax to melt evenly to the edges during the first burn. This prevents tunneling and ensures a longer life.